Frequently Asked Questions
Our Beer
Where do you brew?
All beer is brewed in the Home Counties of England. We may move our production from time to time, so please email for further information: mail@sohobrewing.com
Why are your beers unpasteurised?
Although pasteurisation may extend beer’s shelf life, it entails heat treating the beer at 72°C, which negatively impacts the delicious flavour of our beer.
How should I store SOHO beer?
Vertically, at 3°C – 5°C
Can I buy your keg beer?
Keg beer is exclusive to our trade partners, however if you’re having a celebration in a licensed premises within the M25, we can whizz beer to that venue. Please get in touch at mail@sohobrewing.com
Shipping
How do I track my order?
On completion of your order, you’ll receive an email with a tracking link.
How long does delivery take?
For orders completed by 11:30am, deliveries will usually take place the following working day. If Mr Postie’s having an off day, your delivery may take a day or two longer.
Returns
Can I return my order?
Once confirmed, orders cannot be cancelled or returned.
What if my goods are damaged?
In the unfortunate event that this happens, please reject the delivery and we’ll arrange for a replacement to be sent.
Contact
How can I contact you?
Spotted an Error
How to I report and error I’ve spotted on your website or social medias feeds?
Thanks for your eagle-eyed observation! Please let us know by sending a screenshot of our blooper to mail@sohobrewing.com